Delete your Canon account
You can delete your Canon account and its data yourself, in the app or by writing to us.
In the app
- Open Canon and sign in.
- Go to Settings → Data → Delete Account.
- Confirm, then choose your Google account again when asked. This is how we check it’s really you.
What gets deleted
- Your novels, chapters, framework entries, outlines and chat conversations, in the cloud and on that device.
- Your public share links, so published pages stop working.
- Pending AI requests saved to your account.
- Your account record and your sign-in account.
- If you have a Pro subscription, it is cancelled first so you aren’t billed again.
What may remain
- Feedback messages you sent, until you ask us to delete them.
- Payment records held by Paystack, and subscription records we must reasonably keep for accounting.
- Anything an AI provider received when you used it, under that provider’s own policy.
Can’t use the app?
Email idlechipexpo85@gmail.com from the address on your account with the subject “Delete my Canon account”. We’ll confirm it’s you, then delete your data and reply when it’s done.
Deleting your account can’t be undone. Export or back up anything you want to keep first.